Back to island
- ✓Led ITSM initiatives improving operational efficiency by 25%.
- ✓Implemented knowledge management boosting decision-making speed by 30%.
- ✓Achieved 90% SLA compliance and improved service reliability by 40%.
- ✓Reduced operational costs by 20% via cloud optimization.
- ✓Maintained 99.9% uptime for Siakadcloud supporting 600+ clients.
- ✓Developed 50+ custom PHP programs, improving reporting efficiency by 30%.
- ✓Resolved 85% of reported bugs and improved task completion rate by 20%.
- ✓Implemented ERP automation across 8 departments, increasing efficiency by 25%.
- ✓Reduced manual tasks by 30% and improved project outcomes by 20%.
- ✓Maintained 95% stakeholder satisfaction through strong collaboration.
- ✓Managed Techspace blockchain media project with 90% on-time completion.
- ✓Improved team productivity by 20% and reduced project risks by 30%.
- ✓Enhanced flexibility by applying agile principles and JIRA tracking.
